Jayme Reed is an accomplished professional with extensive experience in data product management and customer relations within the healthcare sector. Currently serving as the Senior Director of Customer & Data Product Support at The Center for Health Information and Analysis since May 2014, Jayme oversees a team of 25-30 and is responsible for all aspects of data management, including procurement, testing, and technology delivery processes. Previous roles at The Center include Director of Data & Technology Services and Associate Director of Application Administration & Support. Jayme's career path also includes positions at Boots Retail International and Merrill Legal Solutions, where skills in team management, customer experience enhancement, and administrative oversight were developed. Jayme holds a Bachelor of Business Administration in Marketing from Northeastern University.
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The Center for Health Information and Analysis
The Center for Health Information and Analysis (CHIA) is an independent state agency established as the Commonwealth’s primary hub for health care data and a primary source of health care analytics that support policy development. CHIA's mission is to be the agency of record for Massachusetts health care information, to responsibly steward sensitive and confidential data, and to objectively report reliable and meaningful information about the quality, affordability, utilization, access, and outcomes of the Massachusetts health care system. Our vision is a transparent health care system where reliable information provides common ground for improvement and empowers people and organizations to make informed decisions. CHIA is actively committed to maintaining an empowered, effective, inclusive workforce that represents the diversity of the Commonwealth and a nurturing environment where all employees can perform at their best to serve the Commonwealth, the agency and themselves.