The Connection Contact Center
Crystal Watson Jacobs is a customer service representative at The Connection Contact Center, with extensive experience in education and healthcare. Previous roles include nursing assistant at Carrolton of Nash, elementary educator in the NC School System, and computer literacy instructor for adult citizens through AmeriCorps. Crystal's teaching experience is complemented by a background as a teacher at Knowledge Universe and as a non-licensed speech therapist with J&R Sammuels and Associates. Educational achievements include a Bachelor's Degree in Communication Sciences and Disorders from Howard University and IT training from Career Technical Institute.
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The Connection Contact Center
For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.