The Connection Contact Center
Damian Fratercangelo is an experienced customer service and technical support professional with a background spanning over 18 years in various roles. Currently serving as a Customer Service Representative at The Connection Contact Center since November 2021, Damian previously held similar positions at Bisk and The Connection Contact Center. Early career experience includes serving as a Dell Technical Support Representative at Convergys and working in tech support for America Online at Stream Global Services. Damian holds a Bachelor of Science degree in Information Technology from SUNY Empire State College and an Associate of Applied Science degree in Computer and Information Sciences from Jamestown Community College.
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The Connection Contact Center
For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.