The Connection Contact Center
Janessa Shaw has accumulated a diverse professional background with a strong focus on operational and quality management roles. Currently serving as a Staff Tech in Military Operations at Collins Aerospace since July 2021, Janessa previously worked at Amazon as a Fulfillment Associate, specializing in inventory management, problem-solving, and order processing. Additionally, Janessa held the position of Quality Representative at SupplyCore Inc., where responsibilities included AS9120D certified lead auditing, maintaining ISO certifications, and managing product recalls and audit schedules. Early career experience includes working as a Customer Service Representative at The Connection.
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The Connection Contact Center
For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.