The Crossroads Group
Miriam Sprague is an experienced education coordinator and project manager with a diverse professional background in educational and creative services. Currently working at Trinity Dallas- Incarnation Academy since August 2019, Miriam coordinates educational programs while also serving as a project manager for Miro Design & Creative Services since April 2016, where responsibilities include customer follow-up. Previous roles include contractor for The Crossroads Group, Inc., preschool coordinator for C3 Trinity Dallas, and visual art teacher. With a Bachelor's Degree in Children and Family Ministry from Christ For The Nations Institute, Miriam has a strong foundation in project management, overseeing various initiatives, managing budgets, and ensuring brand standards during tenure at Christ For The Nations from 2008 to 2016.
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The Crossroads Group
Since 2003, the mission of The Crossroads Group is simply to help organizations hear and respond to the voice of the customer/stakeholder and report findings in a manner that facilitates effective follow-up action at all levels (from senior leadership to front-line staff). While specializing in the community health center, rural health clinics, health departments, and other primary care delivery organizations, the Crossroads Group also is experienced in providing services for pharmacies, specialty care centers (e.g. Nephrology), Emergency Rooms, and hospitals. The Crossroads Group is also experienced working with health plans and health plan surveys and has provided services in other industries such as education, residency programs, and banking and has implemented several custom surveys to assess special programs or grant-funded projects.