Jillaine Yee

The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise. We partner with our clients to analyze and improve how your customers and employees interact with your organization. We employ human-centered design in creating and customizing the experiences you want to deliver for the people who matter most. ‍ Our aim is to design and deliver experiences that build strong relationships with your customers, inspire your employees, and engage your wider community.