Scott Shahin-Ajerlo

Scott Shahin-Ajerlo is an experienced professional currently serving as an Associate Case Officer for Approved Persons & Mutuals within the Authorisation Division at the Financial Conduct Authority since May 2022, focusing on assessing applications for senior managers in financial services. Prior to this role, Scott worked at Zopa as a Sensitive Case Handler, providing support to vulnerable customers, and previously served as a Collections Manager at flatfair, where responsibilities included negotiating repayment arrangements and liaising with legal partners. Scott's career began at Lloyds Bank, where various roles included Evictions Assessor and Litigation Assessor, emphasizing relationship-building and tailored financial solutions for customers in distress. Additional experience includes a foundation in sales as a leading consultant and team leader at Fitness First UK and Richmond Hill Health Club, complemented by an academic background in Strength & Conditioning Science from St Mary’s University, Twickenham.