The Gamification Company
Echo Sengupta currently serves as the Head of Business Development and Operations at The Gamification Company, specializing in the neuroscience of play and behavioral sciences to create impactful solutions. Previously, Echo accumulated extensive experience at Tech Mahindra Business Services, holding various titles including Contact Centre Manager, Team Operations Manager, Team Leader, Team Coach, Transition Expert, and Customer Retention Advisor from September 2007 to August 2023. Earlier career beginnings include a role as Customer Relations Specialist at Wipro from December 2008 to September 2009. Educational background includes attendance at St. Anthony's School in India.
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The Gamification Company
THE GAMIFICATION COMPANY is a behavioral science, neuroscience of play and technology-led ideas and product organization. Our solutions have a proven track record of delivering tangible and sustained business and behavioral transformational outcomes. Combined with the behavioral sciences, gamification principles, data sciences led insights and technology play, we are able to provide a single window solution to our clients for all their gamification led stratecic or tactical requirements. • Gamified Platform Play – Our SaaS based platforms allow our clients’ to digitize and gamify the different stages of their customer and employee experience core processes without having to invest in major development and capex expenses. • Gamification COE – We bring to the table a unique capability and competence of being able to blend in behavioral sciences, gamification principles, learning approaches, operational outcomes and business mindset in our consulting framework. • Play2Learn – Our innovative gamified psychometric assessments, board games and offline solutions allow our clients to introduce a differentiated, high-impact learning and assessment solution to their employees.