The Go-Ahead Group
William Chan is an experienced Systems Engineer at The Go-Ahead Group since March 2017, with a strong focus on planning and implementing new services, managing cloud-based environments, and providing third-line support for various IT services. Previous roles include an Office365 Administrator, Field Engineer, and Service Desk Team Lead at Aspire Technology Solutions, where responsibilities encompassed diagnosing technical issues, managing service desk operations, and coordinating with vendors. William began the career as an ICT Support Officer at Your Homes Newcastle and has held positions at HP UK and STCS Limited, showcasing a breadth of experience in IT support and solutions across various platforms. William holds a BA (Hons) in Applied Business Computing and degrees in Information Technology for Business and System Analysis from the University of Sunderland.
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The Go-Ahead Group
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The Go-Ahead Group plc is a provider of passenger transport in the UK, Ireland, Singapore, and Germany, with over one billion journeys made on its bus and trains services each year.