Elisa Pagliari

Elisa Pagliari currently serves as a Senior Manager in the Customer Success Management Team at The Hackett Group Inc., a position held since March 2018, where responsibilities include maintaining account manager duties, managing strategic accounts, leading account renewals, and collaborating with Advisors to support clients' business objectives. Prior to this role, Elisa worked at CEB, now Gartner, from October 2016 to March 2018, initially as a Customer Success Representative and later as an Account Manager, focusing on sales opportunities and customer support for small to medium enterprises. Elisa's career in management began as a Supervisor at Fentons Ice Cream from July 2014 to October 2016. Elisa holds a Bachelor Degree in Interpreting and Communication from Libera Università di Lingue e Comunicazione IULM, earned between 2010 and 2014.