The Hanover Insurance Group
Bill Yates is a seasoned professional in the insurance industry with extensive experience in operations and sales management. Currently serving as the Customer Service Center Operations Manager at The Hanover Insurance Group since September 2018, Bill previously held positions as Operations Manager at Ed Yates, LLC and Sr. Territory Manager at Foremost Insurance, where responsibilities included maximizing distribution of insurance products and training. Bill's career highlights include managing significant business portfolios, overseeing sales teams, and working with numerous independent agents to drive growth in both specialty and commercial lines. Bill Yates earned a Bachelor of Science in Liberal Studies (Business Law) from Grand Valley State University, graduating in 2000.
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The Hanover Insurance Group
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The Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry.