The Henry Ford
Jacquelyn N. has a diverse professional background with significant experience in guest services and relationship management. Currently serving as the Special Assistant to the Senior Vice President and Chief Advancement Officer at The Henry Ford since November 2022, Jacquelyn previously worked as a Restaurant Success Manager at SpotOn, where responsibilities included relationship building and product management. Prior roles also include Recovery Specialist and Pre-bill Recovery Specialist at Optum, focusing on medical coding, claims, and legal correspondence. Earlier experience at The Henry Ford as Supervisor of Guest Services involved managing a large team and overseeing daily operations, along with a foundational role as a Guest Services Representative.
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The Henry Ford
The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our vision is that The Henry Ford will be a nationally recognized destination and force for fueling the spirit of American Innovation, invention and entrepreneurship and inspiring a can-do culture.