The Joint Commission
James Merlino, MD, serves as the Executive Vice President and Chief Innovation Officer at The Joint Commission and previously held the position of Chief Clinical Transformation Officer at Cleveland Clinic. With a background as a Consultant Colorectal Surgeon for the U.S. Department of Veterans Affairs, James has also contributed as the President of the Association for Patient Experience and as Chief Transformation Officer and President of Transformational Advisory Services at Press Ganey. James Merlino completed medical education at Case Western Reserve University School of Medicine from 1993 to 1997 and is currently pursuing further education at Brandeis University since 2007.
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The Joint Commission
An independent, not-for-profit organization, The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards.