Kevin Harris

IT Specialist Customer Support Lead at Defense Health Agency

Kevin Harris is an experienced IT professional with a diverse background in customer support, communications, and systems administration. Currently serving as the IT Specialist Customer Support Lead at the Defense Health Agency since October 2021, Kevin previously held various roles, including Senior Communications Specialist in the US Army Reserves since December 2014, where responsibilities included advising and supervising communication personnel and managing equipment. Kevin's experience also encompasses serving as a System Administrator at Amentum, maintaining server infrastructure and user accounts, and as a Database Administrator with VenCore Solutions LLC. Earlier roles include system analyst at L3 Technologies and Help Desk Manager in the US Army, overseeing helpdesk operations for 600 personnel. Kevin has developed strong skills in communication support, systems management, and customer service throughout a robust career in technology and defense sectors.

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Watertown, United States

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Defense Health Agency

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Are you passionate about delivering high-quality health care services? Do you have a burning desire to serve and protect our country from global threats? If you answered yes to both questions, then come check out the Defense Health Agency (DHA). The DHA is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and ready medical force to Combatant Commands in both peacetime and wartime. The DHA supports the delivery of integrated, affordable, and high quality health services to 9.5 million Military Health System beneficiaries and is responsible for driving greater integration of clinical and business processes across the MHS. The DHA oversees the delivery of health care services like the TRICARE Health Plan, pharmacy, public health, and health information technology. DHA carries out these operations using a global health care network of military and civilian medical professionals and more than 400 military hospitals and clinics. This network strengthens the delivery of health care to MHS beneficiaries by merging proven clinical and business practices and emphasizing the experience of the patient. Exciting changes are taking place as we are in the process of reorganizing how we manage the military’s medical centers, hospitals and clinics around the world, shifting administration and management responsibility for these facilities from the Army, Navy and Air Force to the Defense Health Agency. A single integrated system will support improvements to the readiness of our operational and medical forces to meet our missions around the world, while providing outstanding care to all of those who depend on us, on the battlefield and at home. Are you ready to unite your passions for service to our country and health care delivery? Come join DHA and let’s get started!