Sharon Clark

Sharon Clark is a seasoned customer experience and operations professional with extensive experience in the financial services and real estate sectors. Currently serving as the Customer Experience Manager - Complaints at The Nottingham since October 2017, Sharon has focused on relationship building and driving membership and commercial growth across multiple sites. Previously, as an Area Operations Manager and Multi-site Branch Manager, Sharon managed building society branches, emphasizing team engagement, customer service excellence, and adherence to regulatory requirements. Sharon's earlier career includes a role as Branch Manager at Norwich and Peterborough Building Society, where leadership and regulatory compliance were prioritized, and as Estate Agency Manager at Hockleys Estate Agents, where Sharon developed teams and managed customer relationships to achieve targets. Education was completed at the College of West Anglia.