Arash Zaman

Arash Zaman is a seasoned IT professional with extensive experience in technical support and incident management. Currently serving as a Senior IT Technician at The NRP Group LLC since August 2022, Arash utilizes ITSM platforms and mobile device management tools like Intune to enhance service efficiency. Prior experience at STERIS includes roles as a Desktop Technician, Specialist I, and Service Desk Intern, where Arash provided global IT support, handled incident resolution, and documented software requests. Earlier, Arash worked as an Assistant Manager at Allbest Cars, managing inventory and delivering exceptional customer service. Arash holds a Bachelor's Degree in Business Administration and Management from The University of Akron.