Carmel Convery

Carmel Convery is a seasoned professional with extensive experience in customer service and operations management. Currently serving as the Customer Service Department Manager for FS Strategy at The Very Group since October 2023, Carmel previously held the position of Senior Lead for Proactive Voice and Digital Sales at Virgin Media O2 from October 2005 to October 2023, where responsibilities included managing trading performance and overseeing teams across multiple sites. Additional roles at Virgin Media O2 encompassed Head of Coaching, Programme Lead for Strategy and Training, and Senior Operations Manager. Earlier career positions include Operations Manager at Abbey, Operations Manager at Cable North West, and Sales and Service Manager at Radio Rentals. Carmel's educational background includes attendance at Broughton Hall from 1980 to 1985.