The Works Stores Ltd
Edward I. has experience working as a Senior Technology Service Desk Analyst at The Works Stores Ltd, a Service Desk Analyst at Paragon Banking Group PLC, a Service Desk Analyst at Metro, and an IT Support Technician at XDP LTD. In these roles, Edward provided support to end users for a variety of technical issues, ranging from password resets to device troubleshooting and maintenance. Edward I. also demonstrated technical knowledge by assisting with 2nd/3rd line tickets and implementing projects to streamline processes and improve efficiency.
The Works Stores Ltd
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The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations! Our Purpose: To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values: We are Crafty | We are Caring | We are Can-do Hybrid Working: Most of our roles at Support Centre offer a really flexible approach to Hybrid working. 1 or 2 days in the office does the job for us to work collaboratively, and we use Microsoft Teams for those virtual catch-ups.