The Zebra
Brian Kingery currently serves as the Director of Operations at The Zebra, a position held since July 2020. Prior to this role, Brian was a self-employed contractor specializing in workforce optimization from February 2018 to July 2020, conducting gap analyses and establishing staffing models. Brian's experience includes over a decade at Spectrum, where notable positions included Senior Manager for Workforce Operations Reporting & Analytics and Senior Manager for Workforce Management Planning and Reporting. In these roles, Brian built and led teams that supported workforce analytics for various operational needs, ensuring optimal efficiency across multiple call centers. Brian's educational background includes studies at Austin Community College from 1997 to 1999.
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