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Sammy MacKay

Customer Success Executive at Hive

Sammy Mackay is an experienced Customer Success Manager at Hive HR, having achieved 100% net revenue retention in the first year, and now focuses on supporting people strategies, leading contract negotiations, and implementing new features for clients. Previously, Sammy held the role of Business Development Manager at Damar Limited, and has extensive experience in partnership management, technical support, and sales across various organizations including MHM, Visualsoft Ltd, and QA Apprenticeships, where responsibilities ranged from managing large contracts to developing eCommerce strategies. Sammy holds a Bachelor of Science in Psychology from the University of Sunderland.

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Thatcham, United Kingdom

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Hive

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Hive is the leading provider of cloud-based AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations. The company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software powered by proprietary AI models and datasets, unlocking breakthrough applications for critical business needs with deep learning and generative AI. Collectively, Hive's technology is transforming approaches to platform integrity / content moderation (including AI-generated content detection), brand protection, sponsorship measurement, context-based ad targeting, and more.