Thena
Alexandra Minkin is an accomplished customer success and business development professional with extensive experience spanning over a decade. Currently serving as a Senior Customer Success Manager at JWP Connatix, Alexandra leads initiatives to enhance product adoption and optimize customer retention through tailored solutions. Previously, as a Customer Success Manager at Branch, Alexandra empowered clients by transforming insights into growth opportunities, while at AdMedia, Alexandra built long-term partnerships and advised clients on ad technologies. Alexandra co-founded Valar Media Ltd., where strategic market analysis and relationship building contributed to revenue growth. Earlier roles include Media Buyer at Media Shakers Corp and various positions at MEMO Global. Alexandra holds a Bachelor's Degree in Business Administration and Finance from Reichman University and an Associate's Degree in Marketing and Project Management from UCLA Extension.
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Thena
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Thena started in April 2022 by former Branch and Goldman Sachs executives with a vision of redefining customer communication and intelligence. We raised pre-seed from Pejman Nozad of Pear VC, Ben Narasin of Tenacity Fund, Mike Molinet of Branch, Michael Katz of mParticle, Coby Berman of Radar, J Zac of Lattice and others. Email is old. Slack is new. Communicate with your customers from their favorite messaging app, where they already communicate with their teams. Thena makes it easy for customers to open requests, attach files and launch chat conversations in sync with internal tools - all from the convenience of Slack. Automate your communications, reduce human errors and reduce resolution times by 30%.