Amit Kiran

Amit Kiran is an accomplished professional with extensive experience in journey management, service design, and design strategy. Currently serving as a Senior Journey Management Coach at TheyDo, Amit coaches Fortune 500 enterprises to enhance the value of their Journey Management practices. Previous roles include Principal Service Designer at Pitney Bowes, Director of Design Strategy at Bridgeable, and Engagement Lead at Myplanet, where Amit oversaw design and research initiatives that led to significant business improvements. Additionally, Amit has experience as an Associate in Design Strategy at MAYA Design and as a Facilitator and Instructor at LUMA Institute, where training in Human-Centered Design was provided to professionals. An MBA in Strategy & Innovation from the University of Toronto’s Rotman School of Management complements a Bachelor's Degree in Electrical Engineering from the University of Toronto.