Think Tank QA, LLC.
Joyoung Turner is a seasoned quality assurance professional with extensive experience in software quality engineering and management. Currently serving as Managing Partner for Quality Assurance at Think Tank QA, LLC. since January 2021, Joyoung has previously held significant roles including Software Quality Engineer at SmartThings, where responsibilities included leading testing efforts for app migrations, training QA teams, and executing test plans across various platforms. Prior experience also includes positions at The Nerdery and tapQA, where Joyoung managed QA projects and created detailed documentation. Joyoung's early career includes roles at Activision, contributing to functional testing for well-known gaming titles. Joyoung holds a Bachelor of Applied Science in History from Minnesota State University, Mankato.
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Think Tank QA, LLC.
Think Tank QA focuses on early participation to help our partners plan for quality, developing and documenting quality processes, functional and exploratory tests, and executing test plans and test cases in support of mobile and web deployments. While Think Tank QA is excited to provide hands-on testing and support, our primary value is in helping partners establish, develop or improve their own quality practice, and build sustainable quality via our design consultation services. The key to a sustainable quality process is to engage Quality focused engineers from the beginning of the design process, and increase their participation as the product nears its deliverable state. Experienced quality engineers are uniquely qualified to ask questions from perspectives that designers, developers, and product owners can’t easily see due to their close proximity to the product. Quality Engineers can spot inconsistencies, potential user-level issues, and missteps in design on a whiteboard. They can define the issue, and ask the right questions that allow the entire team to address it before even the first lines of code are committed. Think Tank QA Engineers are carefully selected for this skill, based on decades of experience working in, thinking about, learning about, and testing interactive software, and the hardware that it supports.