ThinkAnalytics
Al Duncan is an experienced IT professional with a diverse background in cloud operations, technical support, and systems administration. Currently serving as a Senior Cloud Operations Engineer at ThinkAnalytics since November 2022, Al previously held roles at BACKDRAFT TECHNICAL SERVICES LIMITED as a Revit & Autocad Draughtsman and at workingIT.co.uk as a Web Developer and IT Consultant. Earlier experience includes managing IT systems at Hamilton College UK and providing support at iomart in various capacities, including Technical Support Agent and IT Systems Administrator. Al possesses a strong foundation in technical drawing, server management, network infrastructure, and customer support across multiple platforms. Education was completed at Boclair Academy from 1991 to 1996.
ThinkAnalytics
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ThinkAnalytics is the industry’s leading content discovery solution, enabling video service providers, studios, broadcasters, and media companies to deliver personalized experiences to their customers resulting in a significant uplift in viewer engagement, loyalty, and ARPU.