At Thornton Advisory Solutions, we specialize in optimizing customer success strategies to enhance retention, engagement, and long-term growth. Founded by Beth Thornton, PMP, our firm helps businesses streamline customer operations, implement data-driven success frameworks, and improve client relationships.

With extensive experience in operations leadership, stakeholder engagement, and strategic program management, Beth has led high-impact initiatives that drive efficiency, reduce churn, and maximize customer value. She has worked across healthcare, technology, and corporate wellness sectors, leveraging analytics and automation to improve customer experiences.

Our approach is collaborative and results-driven, ensuring businesses build scalable, high-performing customer success programs. Let’s work together to turn client relationships into long-term growth opportunities.

Thornton Advisory Solutions LLC

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