Thredd
David Gent is a seasoned professional with extensive experience in operational excellence and process management. Currently serving as Process Manager at Thredd since September 2023, David previously held the role of Operational Excellence Lead at Acacium Group, where responsibilities included managing multiple projects aimed at improving CRM efficiency and customer support operations. At Mercer, David contributed to a global team by implementing Lean practices and coaching leaders to foster a culture of continuous improvement. David's earlier roles include Lean Six Sigma Green Belt at AXA – Global Healthcare, Hospital Network Analyst at AXA PPP healthcare, and customer service management positions at NatWest and EWTO, where significant improvements in customer satisfaction were achieved. A graduate of St Gregory's Catholic School, David's career reflects a strong commitment to enhancing business processes and driving operational success.
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Thredd
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We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading fintechs, digital banks, and embedded finance providers. Thredd’s unique offering is its client-centric approach combining hands-on support with modern, reliable, and scalable technology. Thredd’s assured solution accelerates the development and delivery of consumer and corporate payments components embedded within digital banks, as well as for expense management, B2B payments, crypto, lending, credit, Buy Now Pay Later (“BNPL”), FX, remittance, and open banking innovators. By partnering with our clients from concept to creation with our easily configurable solutions, we allow these leaders the agility to achieve their core business aspirations. Thredd has enabled market leaders since 2007 and has a highly reliable platform with 99.99% availability. Thredd’s highly customisable solutions on our API-first platform, surrounded by our in-depth industry expertise, value added services, global presence and technical resilience, are designed to scale with ease. Thredd is certified by Visa and Mastercard to process transactions globally. The company has branded offices in London, Newcastle, Singapore, and Sydney, with remote colleagues based all over the world. The issuer processing partner of choice for the world's most ambitious businesses.