Juliana E.

Juliana E. is a seasoned professional with extensive experience in customer success and organizational management. Currently serving as Principal Customer Success Manager at Thrive Global since July 2021, Juliana E. partners with large enterprises to ensure the successful delivery and ongoing engagement of Thrive’s technology solutions. Previously, at The Medici Group, Juliana E. held the position of Associate Director, Customer Success, focusing on leveraging diversity for organizational growth. Prior roles include Executive Director at the Virginia Club of New York, where Juliana E. managed alumni engagement, and a Research Fellow at the National Center for Transgender Equality. Juliana E. holds a Master’s Degree in Organizational Change Management from The New School and a Master of Public Policy from the University of Virginia, along with a Bachelor's Degree in Anthropology and a Graduate Certificate in Sustainability Studies.