Praveen Kumar Mu.

Praveen Kumar Mu is a Senior Process Specialist at Thryve Digital Health LLP since December 2022, where systematic evaluation of customer interactions is conducted to assess authenticity and overall call effectiveness, with a strong emphasis on communication skills and professional language standards. Previously, as a Process Specialist, Praveen conducted detailed evaluations of customer interactions related to medical claims and healthcare products, ensuring compliance with regulatory standards. Prior experience includes a role as a Quality Assurance Specialist at Aston Carter from September 2021 to November 2022. Educational qualifications include an MBA in International Business from Pondicherry University and an MA in English Language and Literature from the University of Madras.