Kevin Tucker

Kevin Tucker is an accomplished professional with extensive experience in customer service operations and consulting within various industries. Currently serving as a Senior Consultant in the gig economy at Kalleid since March 2022, Kevin has also held significant roles at Thule Group as the Director of Customer Service Operations since March 2018, where key achievements include a 300% improvement in consumer resolution times and leading integration efforts for a $6M acquisition. Prior to this, Kevin was the Director of Customer Service Operations at CPG International and held various leadership roles at 3M, including directing customer service for a $400M business and winning the "Pyramid of Excellence" Award. Kevin's earlier career included senior positions at PerkinElmer and Hewlett-Packard/Agilent Technologies, focusing on customer care and sales. Kevin holds an MS in Analytical Chemistry from the University at Buffalo and a BS in Biochemistry from Canisius College.