tiket.com
Ii Jawahir is a seasoned professional in customer experience and operations management, currently serving as the Customer Experience Insight & Analytics Manager at tiket.com since May 2021, where responsibilities include overseeing operational metrics and managing budgets for efficiency. Previous roles include the Customer Experience Insight & Analytics Associate Manager at desty.app and the Customer Service Lead at The Shonet, where Ii developed a customer service department from the ground up. Additional experience includes positions at Gojek and GoPay Indonesia, focusing on process improvement, CRM management, and performance analysis. Ii holds a Bachelor's degree in Accounting from Universitas Siliwangi.
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tiket.com
20 followers
As we are striving to be the most loved Online Travel Agent (OTA) & lifestyle app, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online marketplace for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE. Globally, we are currently partnering with 85 airlines, more than 2.7 million hotel inventories (including 400+ exclusives across Hotels, Villas & Apartments), and more than 10,000 things to do (attractions, tours, etc) and events. Mau ke mana? Semua ada tiketnya!