TIM Brasil
Lucas De Oliveira has extensive experience in administrative and technical support roles, currently serving as an Assistente Administrativo at TIM Brasil since November 2020. Prior to this position, Lucas worked at Capgemini as a Supervisor de Operações Comerciais and held various roles in commercial operations from March 2018 to November 2020. A background in freelance technical support from February 2013 to November 2020 includes user support, software and hardware installation and configuration, printer maintenance, and backup procedures. Lucas also gained experience as an Analista de Suporte at Stefanini, focusing on incident categorization, remote access troubleshooting, and evidence collection. Academic qualifications include a postgraduate degree in Management and Governance of Information Technology from Anhanguera Educacional (2020-2021) and a Bachelor’s degree in Computer Science from the same institution (2012-2015).
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TIM Brasil
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TIM is the fastest growing mobile phone company in Brazil. Currently, it has more than 13,000 employees across the country who work delivering innovative and quality services in mobile, landline and broadband internet. It is a company made up of creative people, with energy and customer focus. They value transparency, quality and innovation so that Brazilian consumers can do more and go further.