Inside Sales Representative

Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America’s fastest-growing end-to-end geosynthetics supplier, fabricator, and installer. As an expanding and progressive company, we pride ourselves on three core values —Trust. Quality. Value — staying true to our commitment to building Trust with clients and staff, delivering uncompromising Quality, and leveraging creativity to secure Value. With a focus on our people, we continuously strive to uphold a positive work culture and create an environment where employees have every opportunity for advancement and personal success.

Roles & Responsibilities

• Manage customer inquiries regarding pricing and product information.
• Develop proficiency in all industry product knowledge.
• Collaborate closely with Outside Sales Representatives and Procurement.
• Prepare and review proposals and quotes based on project specifications and client needs.
• Analyze RFQs and technical drawings to create accurate proposals.
• Monitor competitor activity to drive sales success.
• Maintain detailed records in compliance with sales processes and CRM tools.
• Follow up with customers on orders, quotes, and requested services.
• Maintain professionalism, tact, and diplomacy to represent the company in a positive manner.
• Process customer sales orders and payments efficiently.
• Prepare bills of lading and other shipping documents.
• Coordinate orders and shipments with yard personnel.
• Arrange local material deliveries with freight carriers.
• Receive incoming inventory and custom order shipments.
• Assist customers with inquiries related to pricing and product information.
• Perform data entry and serve as an administrative liaison with head office.
• Manage and purchase office MRO supplies.
• Assist with inventory management and conduct light office cleaning.
• Learn product knowledge to enhance customer interactions.
• Work closely with the sales and procurement team.
• The above do not constitute a complete and exclusive list and they are subject to change.

Qualifications

• High School Diploma.
• Valid Driver’s License.
• Proficiency in Microsoft Office programs such as Excel, Word, Outlook.
• Ability to communicate effectively and work well in a team-based environment.
• Excellent attention to detail.
• Highly organized and process driven.
• Dedicated to the pursuit of continuous improvement.
• Additional consideration will be given to a candidate that has knowledge of construction products in a similar role.
• Previous experiences in sales or customer service are considered an asset

Benefits Package 

We believe in fostering a work environment that supports the well-being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life. 

• Group Health Benefits:
  • Our group health benefits package provides you and your eligible dependents with access to a wide range of medical, dental, and vision care services. We understand the importance of your health and are dedicated to supporting your well-being.
• Group RRSP with Employer Matching:
  • Planning for your financial future is crucial, and we're here to help you build a secure retirement.
• Wellness Credits:
  • To support your well-being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey.
• Employee Share Ownership Plan (ESOP):
  • As a valued member of our team, you have the opportunity to become a stakeholder in the company's success through our Employee Share Ownership Plan (ESOP).

• Profit Sharing Plan:
  • Share in the success of our company through our profit-sharing plan, which provides you with a direct financial stake in the profitability and achievements of the organization.

Other Information

• This is a full-time position (Monday to Friday, 8 am to 5 pm)
• This position is open to candidates based in British Columbia.
• Wage will depend on the qualifications of the candidate.
• For more information about us visit: www.titanenviro.com