TJX Companies
Joanna Massey is an experienced project and program manager with a diverse background in overseeing complex transformations and implementations across various industries. Currently serving as a Project Manager in the Program Management Office at The TJX Companies, Inc., Joanna is responsible for globally migrating twelve business units to NICE CXOne. Previous roles include Program Manager at Hachette UK, where Joanna led the transformation to Microsoft Teams voice and contact center solutions, and earlier positions at The TJX Companies, Amberjam for American Express, HP Enterprise Services, and American Express, demonstrating expertise in managing significant corporate programs, transitioning legacy systems, and collaborating with C-suite executives to drive strategic initiatives. Additionally, Joanna held the position of Director at Four Paws Bakery UK, showcasing a capacity for innovation in the pet industry.
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TJX Companies
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The TJX Companies, Inc., the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, is ranked 85 among Fortune 500 companies. At the end of 2017*, the Company had over $35 billion in revenues, more than 4,000 stores in 9 countries, 3 e-commerce sites, and approximately 249,000 Associates. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra Trading Post, and Homesense, as well as tjmaxx.com and sierratradingpost.com, in the United States; Winners, HomeSense, and Marshalls (combined, TJX Canada) in Canada; and T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland and tkmaxx.com in the U.K. (combined, TJX International).