Pooja Vakharia

Pooja Vakharia is an experienced IT Support Manager at TM Forum since April 2017, where responsibilities include managing support tickets for a diverse IT infrastructure that encompasses Office 365, Salesforce, Atlassian products, and various communication tools. Prior roles include IT Support Analyst at Profisee, Associate Consultant Engineer at CDW, Service Desk Analyst at Citadel Federal Credit Union, and Customer Support Analyst at iPipeline, demonstrating a consistent history of providing technical support to both internal and external users. Pooja holds a Bachelor's Degree in Management Information Systems and Services from the University of North Carolina at Charlotte, completed in 2014.