Rick Oknick

Rick Oknick is an accomplished professional with extensive experience in customer success and operations management within the hospitality sector. Currently serving as a Senior Customer Success Manager at Toast since April 2022, Rick previously held the position of Area Director at REEF and worked as an Advisor at Banner Year Advisors, where efforts included coaching restaurant clients through the challenges of the COVID-19 crisis. Rick's background features leadership roles such as the Director of Operations for Republic Hospitality Group, overseeing multiple restaurant concepts, and the General Manager at Birchwood Cafe, where significant fundraising accomplishments were achieved. Rick also has experience as an Event Director for the Minneapolis St. Paul International Film Festival and has successfully managed sales and marketing initiatives across various hospitality venues. Rick Oknick holds a Bachelor of Science degree in Business Administration and Management from the University of Minnesota.