SİNAN KARAKAYA

Head of Customer Experience at Token Financial Technologies

Sinan Karakaya has a diverse work experience spanning across various companies. SİNAN'smost recent role is as the Head of Customer Experience at Token Financial Technologies, where they started in September 2022. Prior to that, they worked at AssisTT as a Sales & Operation Development Manager from September 2020 to September 2022.

Before joining AssisTT, Sinan worked at Türk Telekom as an Outbound Sales Manager from May 2015 to September 2020. SİNAN also had a similar role at AVEA from September 2014 to May 2015. Prior to that, they worked at Turkcell Superonline as a Channel Development Manager from July 2012 to September 2014.

Sinan's earlier work experience includes a role at Türk Telekom as a Customer Service Management from March 2010 to June 2012. SİNAN also worked at CMC Turkey in various roles, including Project Manager Sales Operations from December 2007 to March 2010, and Sales Team Lead from September 2006 to December 2007.

Sinan started their career at Garanti Bank as a Sales Representative from April 2004 to November 2005.

Sinan Karakaya earned a Bachelor's degree in Communication and Media Studies from Istanbul University, between the years 1999 and 2004.

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Token Financial Technologies

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Token Financial Technologies is a company of Koç Group, largest conglomerate in Turkey. Token produces revolutionary, innovative products, value added retail and payment services to retailers and creates a safe open platform for Fintech ecosystem. Token creates the devices and infrastructures to deliver intelligent payment and retail platforms, which shape the future products and services while creating new revenue streams. Having more than three decades of retail and fiscal systems experience, the leadership team of Token designed EFT-POS terminals which also comply with all fiscal regulations of governments. Token is now managing more than 800.000 active payment terminals and more than 670.000 applications running on these terminals including banking, meal card and other retail applications. Token transforms insights into real-world products and hence create an exceptional seamless customer experience allowing merchants to run their business at maximum efficiency.


Headquarters

Istanbul, Turkey

Employees

51-200

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