Grinny Hermant

Grinny Hermant is a seasoned professional in customer success and onboarding, currently serving as Team Lead Customer Onboarding at Tomorro since January 2024. Prior experience includes roles as Customer Onboarding Manager at Tomorro and Technical Customer Success Manager at Palettehq.com, which specializes in transparent commission calculations for sales teams. Grinny's background includes working as a Customer Success Manager at 1ère Position and Nimley, where responsibilities encompassed client acquisition campaigns, KPI analysis, and B2B strategy consultation. Previous positions include Customer Success Manager at Twimm, Business Analyst and Development Engineer at Sopra Steria, and internships in web development and statistical studies. Grinny holds a Master MIAGE and a Licence Informatique from Université Côte d'Azur, as well as a DUT in Statistics and Decision-Making from IUT Nice - Côte d'Azur.