Omar Sheikh

Omar Sheikh is an experienced professional in customer experience and success management, currently serving as the Director of Customer Experience at TOOLBX since January 2025. Prior to this role, Omar was the Customer Success Director at Join from July 2021 to December 2024, where responsibilities included driving alignment among stakeholders and spearheading the voice of the customer program. Omar’s extensive background at Bluebeam, Inc. from October 2013 to July 2021 involved various leadership roles, including Sr. Professional Services Manager, where Omar expanded international service delivery and significantly increased product adoption. Earlier career experiences include roles at Foster Wheeler Energy Ltd as an Analyst Programmer and Bechtel Ltd as an EDMS Technical Support Lead. Omar holds a Bachelor of Science (BSc) Honours in Computer and Network Technology from the University of Hertfordshire.