Nikolai Riffart

Head Of Customer Success & Revenue Strategy at ToolTime

Nikolai Riffart is an experienced professional currently serving as the Head of Customer Success at ToolTime since May 2019, specializing in digital solutions for craftsmen businesses. Previously, Nikolai held various roles at Porsche Consulting, including Customer Success Lead, Key Account Manager, and Customer Success Manager, with a focus on management consulting in retail, consumer goods, and aviation. Early career experience includes a business development internship at Swiss Steel Group. Educational achievements include a Master of Science in Entrepreneurship from Esade and a Bachelor of Science in Aviation Management from EBS Universität für Wirtschaft und Recht, complemented by an International Baccalaureate from Ellesmere College.

Location

Berlin, Germany

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ToolTime

In Germany alone, there are more than a million tradespeople, most of which are facing cumbersome paperwork and outdated software. With our software we want to make the crafting industry digital, easier and more effective. Headquartered in Berlin, ToolTime developed a modern and easy-to-use software for these businesses to free tradesmen and -women from tiring tasks and to save valuable time while catering to their particular needs and wants. We are currently around 100 people from very different backgrounds and nationalities and to accommodate everyone as best as possible our company language is English. It’s very important to us that our employees enjoy being part of ToolTime, the office, the general atmosphere and get along with the team. We are always open to our employees’ improvement suggestions so that they can have the best possible experience while working. Join us and become part of our amazing journey! 🚀