Hiring

Ambassador/assistant Manager-topjump

Full-time · Pigeon Forge, United States

Job description

Ambassador/Assistant Manager

Job Summary

TopJump Trampoline and Extreme Arena is looking for highly-motivated and fun-loving individuals with the ability to create OMG Experiences for our guests, employees, and our community. The ideal candidate is a strong team player with the desire to learn and grow. As an Ambassador/Assistant Manager, you will need excellent communication skills, the ability to provide superior guest service and an attitude of servant leadership.

Basic Job Duties

  • Greet customers with enthusiasm upon arrival
  • Act as the first line of communication for guest and employee interactions.
  • Create a safe and fun atmosphere for guests, coworkers, and yourself!
  • Provide a positive guest service experience to all guests
  • Maintain daily business operations by following policies and procedures
  • Provide pricing information by answering questions
  • Process transactions
  • Maintain a working knowledge of products in order to answer customer questions
  • Maintain a safe and clean working environment by complying with procedures, rules
    and regulations
  • Contribute to team effort by accomplishing other duties as assigned

Managerial Job Duties

  • Manage a small team of employees while maintaining an upbeat and positive attitude
  • Handle minor employee relations items
  • Assist with invoicing
  • Ability to count safe with manager supervision
  • Count out employee tills and assist in completing deposits
  • Complete small orders for retail and candy stores
  • Assist with receiving orders
  • Handle filing of injuries for guests and employees as needed

Qualifications

●  Strong team player with a desire to learn

●  Act with integrity in all decision making processes

●  Fun-Loving

●  Excellent communication skills

●  Friendly and positive attitude

●  Excellent guest service skills

●  Ability to hold a friendly conversation and effectively communicate constructive criticism 

●  Decisive and able to make decisions in fast-paced environment

●  Able and willing to work flexible schedules

●  Previous tourism/entertainment experience a plus

●  Must be able to lift 30 lbs.

Benefits Available:

-Year Round Employment
-Paid Time Off
-Group Life Insurance ($10,000 of free coverage paid by the company)

 -2 affordable Health Insurance options through United Healthcare

 -Dental Insurance
-Vision Insurance
-Short-Term Disability
-Long-Term Disability
-Critical Illness
-Voluntary Life Insurance
-Term Life Insurance
-Accident Coverage
-Retirement Plan (401(k) and Roth)
-Hospital Indemnity Insurance
-Free Mammograms
-Emergent Life Flight Membership
-Identity Theft Protection
-Paid Parental Leave
-Bereavement Leave
-Major discounts for a ton of local attractions!
-Free entry into all Top Concepts Attractions
-Company Scholarship Program
-Pet Insurance

*Eligibility requirements apply.


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Top Concepts

Our goal for employees, guests, owners, & the community is to be amazed in everything we do. We create jaw-dropping moments they are excited to share with friends and family. We succeed when someone starts a story with, "Oh my gosh, did you hear about...(insert positive comment here)!".


Industries

Employees

201-500

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