TOPdesk
Florencia Madeo Antolik has diverse work experience in the field of user experience and research. In their current role as a User Experience Researcher at TOPdesk, they manage and conducts user experience studies independently while also collaborating on company-wide projects related to setting up processes and documentation for the UX Research team. Prior to this, they worked as a UX Researcher for the CONEXUS Project at Breathe/Respirar, where they co-created nature-based solutions across multiple cities in Europe and Latin America. Florencia specialized in the "Hubbing-Sharing-Clustering" work package, conducting research on team necessities, capacity building, and mapping opportunities. Florencia also has experience as a freelance Product Designer, a UX Professor and Content Creator for the Degree "Certified Tech Developer" at Digital House, and a UX Researcher and Designer for Bayer's LATAM Climate Labz. Additionally, they have served as a UX/UI Design Tutor at Coderhouse and held administrative positions at Legislatura de la Ciudad de Buenos Aires. Florencia also worked as an I+D Manager at Hermanos 3D.
Florencia Madeo Antolik's education history can be summarized as follows:
Florencia obtained a degree in Diseño Industrial from the University of Buenos Aires, where they studied from 2014 to 2019. During this time, their field of study focused on industrial design and product design.
Prior to that, they completed their secondary education at Colegio Schönthal from 2009 to 2013, where they received a Bachillerato bilingüe degree. Their field of study at this institution was design and visual communication.
After completing their undergraduate studies, Florencia pursued further education in the field of UX/UI design. Florencia attended Coderhouse in 2020 and obtained a certification as a Diseñadora UX/UI. The specific field of study for this certificate is not provided.
In 2021, Florencia once again attended Coderhouse and completed a program in Diseño UX/UI Avanzado. The field of study for this program was design and visual communication, which aligns with their previous education.
In addition to their formal education, Florencia also obtained several certifications. In December 2020, they received a certification in Diseño UX/UI from Coderhouse. Florencia also holds certifications in English language proficiency, including the Test of English for International Communication from Educational Testing Service (ETS) obtained in December 2013, and the First Certificate in English from the University of Cambridge obtained in December 2012.
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TOPdesk
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TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers. TOPdesk delivers user-friendly products and targeted services that bring complexservice processes to the essence. This enables service organizations to better focus on their core business and supporting role. TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.