TOPdesk
Robert van der Gulik has a diverse work experience spanning over 14 years. Robert started their career in 2008 as an IT Consultant at TOPdesk, where they worked until 2010. Robert then joined KPN Internedservices as a Sales Support, contributing to the company's business development. In 2010, they also began working at Accenture as an IT Consultant, where they gained experience in the field of IT consulting until 2012.
In 2012, Robert rejoined TOPdesk as a Project Manager/Service Manager, responsible for overseeing various projects and managing service delivery. Robert'srole evolved in 2016 when they became the Business Unit Manager for the Public Sector, demonstrating their leadership skills. Robert made a significant impact during their tenure, leading to their promotion to Managing Director of TOPdesk Canada in 2018. In this role, they successfully transformed the start-up branch into a scale-up branch and positioned TOPdesk as a key player in the public domain service management industry in Canada.
Building on their success in Canada, Robert was entrusted with the role of Managing Director for TOPdesk Australia in 2022. Robert'sresponsibilities include building a strong branch in Australia and understanding the AU/NZ market to help organizations improve their service experience using TOPdesk software and services.
Additionally, in 2015, Robert worked as a Partner in Service Management Consulting at Delftware, where they provided consulting services in the field of service management. This role allowed him to further expand their expertise.
Overall, Robert van der Gulik has a proven track record of leading teams, driving business growth, and delivering exceptional service in the IT and service management industry.
Robert van der Gulik completed their education at Vrije Universiteit Amsterdam (VU Amsterdam). From 2002 to 2007, they pursued a Master of Science degree in Human Movement Science. Prior to that, they attended VU Amsterdam from 2001 to 2002 and completed the first year of a degree in Information Technology. Additionally, Robert obtained several certifications, including Lean Six Sigma - Black Belt from MKPC BV in October 2016, Prince2 Foundation from EXIN your ICT competence partner in August 2009, and ITILv3 Foundation from EXIN your ICT competence partner in September 2008.
This person is not in any offices
TOPdesk
2 followers
TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers. TOPdesk delivers user-friendly products and targeted services that bring complexservice processes to the essence. This enables service organizations to better focus on their core business and supporting role. TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.