Kathy Pell

Kathy Pell is an accomplished marketing professional with extensive experience in CRM and loyalty marketing. Currently serving as the Head of CRM & Loyalty at Topps Tiles since January 2014, Kathy leads strategy and campaign execution while overseeing the implementation of a new CRM system. Previous roles include Data-Driven & Trade Marketing Manager and Direct Marketing Manager at Topps Tiles, where responsibilities included managing loyalty programs and direct marketing campaigns. Prior experience includes roles at Boots UK, focusing on personalized direct marketing strategies for the Boots Advantage Card, and positions at ATA Recruitment Ltd and Campus Industries. Kathy holds a BA (Hons) in Geography from Durham University and an MSc in Marketing from The University of Manchester, alongside professional qualifications from the Chartered Institute of Marketing.