Torque - Superior supply chain management
Lawrence Charles is an experienced IT professional with a strong background in technical support and customer service. Currently serving as a Freight System Administrator and previously as an IT Service Desk Analyst at Torque since January 2016, Lawrence has been instrumental in supporting a large user base across multiple sites. Prior roles include IT Service Desk Analyst at Parabis Management, IT Servicedesk Technician at Lloyds Banking Group, and Manager's Assistant at Gala Coral Group, showcasing a progression in responsibilities related to technical support, user assistance, and operational management. Early career experiences in customer sales and assistant roles at Gala Coral Group, HSBC, and other retail establishments further highlight Lawrence's focus on customer service and effective communication skills.
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Torque - Superior supply chain management
Torque is an award-winning, end-to-end supply chain specialists, providing exceptional solutions to fashion brands and retailers for over 30 years. Customers include Crew Clothing, I Saw It First, Hush, Sunspel, Thread, The Fold, Sweaty Betty and many more. We provide a vast number of services to our customers including warehousing, order fulfilment, freight, processing, QC and returns management to name but a few. We understand there is not a one size fits all approach to logistics which is why we take the time to understand what our partners need, and tailor our services accordingly. We always go the extra mile to help our customers’ businesses succeed which is why some of them have been with us since the very start. Whilst the solutions we provide our customers may be different, they are always framed by our core values: Honesty. Transparency. Commitment. And service. We make promises we can keep, meet our deadlines, and pay attention to detail. Delivering a service with that all-important personal touch. To find out how we might help you, visit torque.eu or call us on 0800 08555 20