Total Attorneys
Nancy Y. Adams, MBA, brings extensive experience in customer service and administrative support, currently serving as an Appointment Setter at Total Attorneys since June 2011. In this role, Nancy is responsible for connecting consumers with attorneys, managing calendars, and providing vital information to both parties. Previous positions include Customer Service Associate at World's Finest Chocolate and Retail Sales Associate at AT&T, where Nancy demonstrated strong customer service skills and handled various administrative tasks. Additionally, Nancy has experience as a Receptionist at Alden Village North, overseeing scheduling and candidate screening for a healthcare facility. Nancy holds a Master's degree in Human Resources Management from Robert Morris Graduate School of Management and a Bachelor's degree in Business Administration from Robert Morris University.
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Total Attorneys
Total Attorneys is the nation’s leading provider of cloud-based practice management software and customer acquisition for attorneys. Since 2002, Total Attorneys has connected small law firms and solo practitioners to millions of consumers, and simplified client management with a robust web-based practice management platform. For $1 per month andin one place, attorneys can receive new leads, create and manage matters, handle time and billing, manage documents, receive payments, send agreements and invoices, and allow clients to access their firm through a secure client portal. Total Attorneys has listed twice on the INC. 500 list (#169 in 2008 & #219 in 2009) and Crain’s Chicago Business Fast 50 (#2 in 2008 & #4 in 2009).