Yhasmin Avner Acerbi

Yhasmin Avner Acerbi is a skilled professional with extensive experience in IT support and cloud management. Currently serving as Analista de Suporte Cloud at TOTVS since February 2024, Yhasmin previously worked at Axians Brasil as Analista de suporte computacional, specializing in remote support and ITIL practices. Prior roles include serving as Analista de Suporte Técnico em Cloud Especializado at TIVIT, where Yhasmin managed cloud environments in Microsoft Azure and Amazon AWS, and as Analista de Suporte Bilíngue at Stefanini, providing support for Nestlé employees. Yhasmin's educational background includes a Master of Business Administration in Gestão de Redes e Segurança de Sistemas and a postgraduate degree in Cybersegurança from Centro Universitário FMU, along with a degree in Sistemas de Informação.