TPG TeleManagement
Rieko Shimizu has extensive experience in the travel industry, specializing in customer service, operations, coordination, and sales. Currently working as a Customer Success People Innovation Leader at TPG, Inc., Rieko is responsible for creating and delivering training and coaching curriculums to fortune 500 clients. With a strong educational background in global business communication and coaching skills, Rieko excels in aligning client training and development needs with tailored solutions for business growth. Prior roles include Coordination and Destination Manager at G2 Travel Limited and Operations and Coordination Manager at Kuoni Group Travel Experts. A Japanese Market Coordination Specialist, Rieko has a Bachelor's Degree in Japanese Language and Literature.
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TPG TeleManagement
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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.