TPG TeleManagement
Victoria Graeve-Cunningham currently serves as the Director of Psychometrics & Applied Behavior Science at TPG, Inc., where efforts focus on enhancing AI-driven evaluation products to improve client business outcomes internationally. Prior roles include Strategic Solutions Manager at TPG, Adjunct Professor at Nebraska Methodist College and the University of Nebraska at Omaha, and various managerial positions involving project management, research coordination, and organizational effectiveness in health and business sectors. Victoria holds a Ph.D. in Industrial and Organizational Psychology, along with multiple advanced degrees in business and management from Creighton University and the University of Nebraska at Omaha.
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TPG TeleManagement
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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.