TPXimpact
Harriet Kennedy is a Senior Delivery Manager at TPXimpact since June 2023, with extensive experience in Agile project management and operational transformation. Previously, at E.ON UK from March 2020 to June 2023, Harriet served as a Scrum Master focused on enhancing customer value through improved processes and systems for Smart meter customers. Harriet also held the position of Transformation Manager at E.ON, where responsibilities included optimizing Residential Operations and leading multiple work streams to enhance Smart metering services. Earlier roles at E.ON UK involved being an Operational Change Specialist and an Operational Excellence Expert, focusing on redesigning processes and customer experience improvement. Prior experience at the Royal Bank of Scotland Business included roles as a Lean Sustainability Consultant, Lean Sustainability Agent, and Lean Deployment Agent, emphasizing value improvement and efficiency in operations. Harriet holds a Bachelor of Business Administration (BBA) degree in Business and Finance from Nottingham Business School, Nottingham Trent University, completed in 2012.
This person is not in any offices
TPXimpact
3 followers
We believe in a world enriched by people-powered digital transformation. Working together in close collaboration, we want to help you reimagine organisations, services and experiences to accelerate positive change and build a future where people, places and the planet are supported to thrive. Led by passionate people, we care deeply about the work we do and the impact we have in the world. Working alongside your team, we work to understand your unique challenges and find new ways forward together; challenging assumptions, testing new approaches and building capabilities, leaving you with the tools, the insight and the confidence to continue iterating and innovating. Combining rich heritage and expertise in human-centred design, data, experience and technology, we bring vast experience across the public, private and third sectors, creating sustainable solutions with the flexibility to learn, evolve and change.