Charles Emmons

Charles Emmons is an experienced professional in customer success and supply chain management, currently serving as the Founding Customer Success Manager at Letter AI since March 2025. Prior to this role, Charles held the position of Senior Customer Success Manager at Shipium from July 2023 to March 2025. Previous experience includes an Integration Consultant and Customer Success Manager at project44, as well as serving as a Sr. Global Supply Planner at Stryker. Additionally, Charles worked as a Master Planner II and Master Planner I at Smith & Nephew. Charles earned a Bachelor’s Degree in Finance with a focus on Global Supply Chain and Operations Management from the University of South Carolina between 2014 and 2018.